Delegate & collaborate on email

All group accounts are controlled via security groups within Google Workspace. You can grant one or more delegates access to your Gmail account. A delegate is someone who can read, send, and delete emails in your account for you. When a delegate sends a message from your account, their email address appears.

A delegate can’t chat with anyone or change your password.

Learn about delegated accounts

• It can take up to 24 hours before a delegate can use your account.

• You can’t add delegates to an alternate email address or alias because it’s not a Google Account. Learn how to send emails from a different alias or address.

Step 1: Open the delegated inbox

1. On your computer, sign in to your Gmail account.

2. At the top right, click your Profile picture .

3. In the menu, find the account that’s marked as "Delegated."

4. Click the delegated account's name.

   • A new tab opens that shows the owner’s inbox.

5. To confirm if you’re in the correct account, at the top, check the email address.

Step 2: Switch back to your account

• Close the new browser tab for the delegated account.

• You can also:

  1. At the top right, click your Profile picture .

  2. In the menu, select your email address.

In delegated accounts, the following features are not supported:

• Spelling and grammar checks

• Autocorrect

• Smart Compose

For more information, please see the google support doc linked here